When I first published this a few years ago, I excitedly announced that it was my 7th post! I could be snarky now about my own enthusiasm (did I have so little confidence that I would actually get that far? Seriously, 7th post?). But my fatigue from all of the activities this summer is making me crabby enough, so I’ll instead take it as a reminder to be positive, whether it’s the 7th or 181st post, it is saving my bacon, and for many of you it will be the first time reading it. Win-win. Also I would like to dedicate this post to my colleague at the hospital who is retiring, and may very well have been the guy who had to make the poster mentioned below. May your life be forever anal complaint free, my friend. So, here it goes…
I’m squeamish, sensitive, and emotional, so I’m not sure how I ended up in hospital communications. I have a cartoon pinned to my cube wall that shows a doctor saying to a patient, “This procedure is not for the squeamish. Squeaming is for the squeamish.” That pretty much sums me up. The main reason I can actually work there is that most everything I write is about data, metrics, redesigning care procedures, and information technology—it’s beautifully bloodless. I could never do my colleague’s job—she writes moving profiles about patient care, like how a nurse finds a key psycho-social element to care for a dying patient. Those stories always have me bawling, which is kind of uncool at work, even in a hospital. It doesn’t help that my desk is located in the hospital building. My squeamish coworkers and I call our administrative area “the bubble.” Once we serpentine through the less public halls to get to the bubble, the rule is to avoid leaving it at all costs. Over the years I have cultivated a number of additional tactics to help: I bring my lunch most days so I don’t need to go to the cafeteria, but I also found the back way to get there. If I have to interview someone, we either meet in the bubble or a neutral place like the cafeteria. I once had to interview a doctor in the Emergency Department, but my therapist says I shouldn’t dwell on it. I do occasionally have to go to the ATM which involves running the gauntlet of the main corridor plastered with posters. For the most part though, the posters and the signage are sensitive to the fact that patients also see them, so they generally don’t get too graphic. They mainly publicize hospital support programs and celebrations for nurses’ week or patient safety week. Even the more medically related ones are pretty tame and use smaller print for the medical case details. It’s easy enough to walk by quickly without being able to read them, which is normally what I do. Except for last week.
This poster stopped me cold with its 200 point type bold headline: “Managing Common Anal Complaints.” There was no escaping this thing, but after my initial squeamishly scientific reaction (“Ewwwwww”), my brain paused, ruminated, and then started a steady fire of questions I didn’t necessarily want the answers to: how could there be enough kinds of complaints to warrant a whole lecture on just the common ones? How many are there in total? Thanks to Preparation H commercials, I know there are hemorrhoids, but what other “complaints” could there be? And if they are so common, why don’t we see more commercials for medicines to relieve them? It’s not that big of an, er, organ, if that’s the term, and it only has one function, so how on earth can that many things go wrong with it? And dear god, what the heck is an uncommon anal complaint?
Even though I was able to retreat to the bubble, my mind was trapped in front of the poster like a witness to a car crash. I couldn’t stop thinking about it—is this some kind of silent epidemic that needs to have a campaign ribbon (you know what color it would be) and a month named after it? Common anal complaint awareness month? What unlucky health problem would want to share their month? Would they have a national conference and draw straws? You could just see the pink breast cancer awareness people wrinkle their noses, while other health awareness groups pressured the “Fruits & Veggies – More Matters Month” group to team up; “Your topics are kind of related,” they’d say enthusiastically. As I was considering the fruits and veggies group’s response, I realized something.
Not only had my squeamish tolerance increased, it had taken a horrible nerdy turn. In all my ponderings I never once went to that place: you know, the teenager place of farting, pooping, sexual innuendo, and pain-in-the-ass jokes. Which is probably the more normal way to think about it, rather than imagining, say, “Common Anal Complaints Awareness Month.” OMG! What have I become? A common anal complaint nerd, that’s what. Now that’s a real uncommon pain in the ass.